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Add or remove team seats

Written by Aaron

If you're the team owner, you can add or remove seats from the Subscription page in your account. Teams plans are billed yearly per seat, with a 2-seat minimum.


Steps

  1. Expand your avatar in the upper right corner and select Subscription.

  2. Click Manage in Stripe.

  3. In the Stripe Customer Portal, click Update Plan and choose your new number of seats.


Adding seats

New seats are charged right away for the time left in your current term, and they renew with the rest of your team. See how invoices are calculated for an example.


Removing seats

You can only reduce your team to a number of seats equal to or larger than your current number of active users. Active users include anyone who has accepted, or been sent, an invitation to your team.

For example, you can't reduce to 5 seats if you currently have 6 active users. Deactivate users or delete outstanding invitations first, then reduce your seats.


Teams with an order form

If your team has a signed order form or an Enterprise agreement, your seat count is set in that agreement. Contact your customer success manager or reach out to change it.


Want to see skills across your whole organization? Learn about Enterprise, or send us a chat.

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