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Refund Policy

This article explains how refunds work for each plan. The full terms are in our Terms & Conditions for Individuals and Terms & Conditions for Teams.

Written by Aaron

Try Maven before you buy

Our Free plan never expires and doesn't need a credit card, so you can explore the platform before you commit to a paid plan.


Pro (monthly and yearly)

  • Pro payments are non-refundable, unless a refund is required by applicable law.

  • You can cancel at any time. Canceling stops your next renewal, and you keep full access until the end of the period you've already paid for.

  • Once a renewal has gone through, that period can't be canceled or refunded, and we don't give credit for unused time.

  • If you're on a yearly plan, we'll email you before your renewal date so you have time to decide.

To stop your next renewal, see Cancel your subscription.


Lifetime

Lifetime is a one-time payment and is non-refundable, unless a refund is required by applicable law.


Teams, Enterprise and live programs

Fees for Teams, Enterprise and live programs are non-cancelable and non-refundable, except where our Terms for Teams or your order form say otherwise. If you have a signed order form, its terms apply.

Team plans renew automatically for the same term. If you have an order form, notice that you won't renew must be given at least 30 days before the end of your current term.


Charged when you didn't expect it?

If you forgot to cancel before a renewal, or a technical problem stopped you from canceling, reach out or send us a chat and we'll look at your options. See also Unexpected charge on your card.

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